Cookie Policy

Welcome to Wing Snob's Cookie Policy. This policy explains what cookies are, how we use them on our website, and your choices regarding cookies when you visit our site at chick-wingsnobs.digital.

By using our website, you consent to the use of cookies as described in this policy. This Cookie Policy works alongside our Privacy Policy and forms part of our overall approach to protecting your privacy and personal data.

As a premium food service provider, we use cookies to enhance your ordering experience, remember your preferences, and provide personalized recommendations for our exclusive wing varieties and culinary offerings.

Last Updated: January 15, 2026

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How Cookies Work

When you visit our website, your browser downloads cookies from our server. These cookies contain information that helps us recognize you on future visits and customize your experience accordingly.

Types of Cookies by Duration

Types of Cookies by Origin

We use cookies for several important purposes to enhance your experience with Wing Snob:

Essential Website Functionality

• Maintaining your shopping cart contents during your visit
• Remembering your login status and account preferences
• Ensuring website security and preventing fraud
• Enabling core site features and navigation

Enhanced User Experience

• Remembering your delivery location for faster ordering
• Storing your preferred wing flavors and menu customizations
• Maintaining your language and display preferences
• Personalizing content based on your dining preferences

Performance and Analytics

• Analyzing how visitors use our website to improve functionality
• Understanding which menu items are most popular
• Measuring website performance and loading times
• Identifying and fixing technical issues

Marketing and Advertising

• Showing you relevant promotions and special offers
• Delivering targeted advertising based on your interests
• Measuring the effectiveness of our marketing campaigns
• Providing personalized recommendations for new menu items

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be switched off in our systems.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	Wing Snob	Maintains user session during website visit	Session	Browser session
csrf_token	Wing Snob	Security protection against cross-site attacks	Session	Browser session
cart_items	Wing Snob	Stores shopping cart contents	Persistent	7 days
user_preferences	Wing Snob	Remembers user interface preferences	Persistent	30 days
location_data	Wing Snob	Stores delivery location for faster checkout	Persistent	30 days

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique users	Persistent	2 years
_gid	Google Analytics	Distinguishes unique users	Persistent	24 hours
_gat	Google Analytics	Throttles request rate	Persistent	1 minute
_gtag	Google Analytics	Tracks page views and events	Persistent	2 years
hotjar_session	Hotjar	User behavior analysis	Session	Browser session

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization on our website.

Cookie Name	Provider	Purpose	Type	Duration
language_pref	Wing Snob	Remembers selected language	Persistent	1 year
menu_preferences	Wing Snob	Stores favorite menu items and customizations	Persistent	90 days
dietary_restrictions	Wing Snob	Remembers dietary preferences and allergies	Persistent	1 year
recent_orders	Wing Snob	Quick reorder functionality	Persistent	60 days

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements relevant to your interests.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook	Facebook Pixel for targeted advertising	Persistent	90 days
_fbc	Facebook	Facebook click identifier	Persistent	90 days
IDE	Google DoubleClick	Used for targeted advertising	Persistent	1 year
promotion_tracking	Wing Snob	Tracks effectiveness of promotional campaigns	Persistent	30 days
referral_source	Wing Snob	Tracks how users found our website	Persistent	30 days

We work with several third-party services that may set their own cookies on your device. These services help us provide better functionality and understand how our website is used.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve our menu, ordering process, and overall user experience.

Privacy Policy: Google Privacy Policy

Facebook

Facebook cookies help us deliver targeted advertisements and measure the effectiveness of our social media marketing campaigns.

Privacy Policy: Facebook Data Policy

Google Ads

Google Ads cookies enable us to show relevant advertisements to users who have visited our website and track the performance of our advertising campaigns.

Privacy Policy: Google Privacy Policy

Hotjar

Hotjar helps us understand user behavior on our website through heatmaps and session recordings, allowing us to improve the user experience.

Privacy Policy: Hotjar Privacy Policy

Different cookies remain on your device for different periods:

Session Cookies

These cookies are automatically deleted when you close your browser. They include:

• Security tokens (CSRF protection)
• Session identifiers
• Temporary shopping cart data

Persistent Cookies Duration Table

Duration	Cookie Type	Examples
1 minute	Rate limiting	_gat (Google Analytics throttling)
24 hours	Analytics	_gid (Google Analytics user identification)
7 days	Shopping cart	cart_items, checkout_progress
30 days	User preferences	location_data, promotion_tracking
60 days	Order history	recent_orders, reorder_preferences
90 days	Marketing	_fbp, _fbc (Facebook Pixel)
1 year	Long-term preferences	language_pref, dietary_restrictions
2 years	Analytics tracking	_ga (Google Analytics)

7.1 Browser Settings

You can control and delete cookies through your browser settings. Here are instructions for popular browsers:

7.2 Opt-Out Links

You can opt out of specific third-party tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook: Facebook Ad Preferences
• Google Ads: Google Ads Settings
• Network Advertising Initiative: NAI Opt-out Tool

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

While you have the right to disable cookies, doing so may impact your experience on our website:

Essential Functionality Affected

• Shopping Cart: Items may not stay in your cart between pages
• User Account: You may need to log in repeatedly
• Order Process: Checkout process may not function properly
• Preferences: Your settings won't be remembered

Features That Won't Work

Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites you don't want to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals.

Our Response to DNT

At Wing Snob, we respect your privacy choices. When we detect a DNT signal from your browser, we:

• Disable non-essential third-party tracking cookies
• Limit data collection to essential website functions
• Reduce personalized advertising
• Maintain essential security and functionality cookies

How to Enable DNT

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When We Update

We will update this policy when:

• We implement new cookies or tracking technologies
• We change our data collection practices
• Legal requirements change
• We add new third-party services
• User feedback suggests improvements

How We Notify You

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your information.

If you have any questions about our Cookie Policy, need help managing your cookie preferences, or want to exercise your privacy rights, please contact us:

What to Include in Your Message

When contacting us about cookies, please include:

• Your specific question or concern
• The type of device and browser you're using
• Any error messages you've encountered
• Your preferred method of response

For additional information about cookies and online privacy, you may find these resources helpful:

External Resources

• All About Cookies - Comprehensive guide to cookies and privacy
• ICO Cookies Guide - UK Information Commissioner's Office guidance
• Cookiepedia - Database of cookie information
• Privacy Badger - Tool to block tracking cookies

Browser Help Pages

• Chrome Cookie Settings
• Firefox Cookie Help
• Safari Cookie Management
• Edge Cookie Settings

Related Policies

Please also review our related policies:

• Privacy Policy - How we collect and use personal information
• Terms of Service - Terms of using our website and services
• Refund Policy - Information about refunds and returns